Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that you have a seamless experience when it comes to shipping your orders. Please read our shipping policy carefully.

1. Processing Time

• Orders are typically processed within 3 business days.
• Orders placed after 12 am  will be processed the next business day.

2. Shipping Methods

• Shipping costs will be calculated at checkout based on your location and selected shipping method.

3. Delivery Locations

• We currently ship to EGYPT
• If you are outside of these areas, please contact us for shipping options.

4. Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO).
• Some products may have shipping restrictions due to legal regulations.

6. Damaged or Lost Items

• If your order arrives damaged, please contact us within 2 days of receiving your order with a photo of the damage.
• For lost packages, please allow 3 days after the estimated delivery date before contacting us.

7. International Shipping

• For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer.
• Delivery times for international orders may vary and are subject to customs processing.

8. Contact Us

• If you have any questions or concerns regarding your order, please reach out to our customer service team on Instagram

Thank you for choosing us for your shopping needs!